RETURN & EXCHANGE POLICY

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SHIPPING & RETURNS

 

Don't LOVE IT?

We offer Returns to all U.S Customers only valid for exchanges and store credit only. We do not process refunds.

International Customers are in charge of paying the return shipping cost. 

We accept exchanges and returns If you're not satisfied with your purchase or able to find the perfect fit.

Returns/exchanges must be made within 7 days of delivery date. Policy Is Strictly Enforced.

Send your swuimsuits back for a store credit or exchange within 7 days. Please try bikini bottoms on over your

underwear for sanitary purposes.

 

 Qualifications

·       Swimsuits must not have been worn, washed, or altered.

·       No visible signs of use including deodorant/cosmetic stains, perfume, scents, hygienic stains, etc.

·       All tags must be intact and the bikinis returned in their original packaging.

·       The hygienic liner must not have been removed or reattached.

 

Step 1  

Submit a return request to our email info@anyelica.com include order number and reason why you want to return the item.

Step 2 

We will confirm return and email you a return label so you can ship your return back to Anyelicas Swimsuits. store credit refund will be subject to a $15 return shipping fee, which will be deducted from your refund.

 

Please note:

if the customer needs the item exchanged there will be a shipping back fee.  

We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.

Products marked Final Sale or discount cannot be returned.

 

Damaged Items   

If you receive a damaged swimsuit, please contact us within 48 hours of your delivery and forward images of the damage. info@anyelica.com

 

Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product. As these are high-quality products, please be sure to care for your items as instructed on the tags. Hot tubs heavily chlorinated pools and lotions may cause yellowing or fading of a swimsuit. These are not considered defects. Once a swimsuit is worn, and the tags are removed, the item(s) may not be returned for any reason.

Invalid Shipping Address

Orders that are "Returned to sender" due to an insufficient shipping address must be covered at the customer's expense. A new shipping label with the corrected shipping address will need to be purchased by the customer.

International Orders

All international orders may be subject to vat or import taxes. The buyer is responsible for handling all additional vat or import tax fees. If the buyers rejects the package no refunds will be issued, only store credit.

LOST / STOLEN

 

We are not liable if any packages are lost or stolen. Please check your property or with your neighbors to help locate the package. If your tracking number shows your package was delivered but you did not receive it, please contact your carrier to file a claim. Please contact us with your claim number and we can work together on a resolution. We ask that you wait 48 business hours after your tracking shows as delivered to file any claim as usually the packages do deliver during that time. It’s important to provide detailed and comprehensive shipping information when placing your order.

 

Anyelica is not responsible for undelivered packages based on misinformation of shipping addresses filled out

by the customer upon checkout.